The Consultation fees is non-refundable. After the consultation, both parties can decide whether we can work together based on the mutual understanding. If you decide not to start the program after consultation, we will give you a prescription/ list of recommendations from a qualified medical professional for your overall general well-being and might also relieve your symptoms to some extent, but not to cure the disease. After the consultation phase, we reserve the sole right to not go ahead with program. This is completely based on our discretion. In this case refund of consultation fee is not possible.
Once you have paid the fees for the program, the Program fees is non-refundable. However, if you take our long-term programs (6 months, 1 year) and you feel that you are not satisfied with our services, even after following all recommendations, then you can request the refund for the remaining duration, after the minimum specified period of treatment mentioned in the beginning of the program. However, if the situation occurs other than mentioned here, the refund policy will be decided by us on a case- to-case basis.
Any cost not explicitly covered in the program like medical tests, medicines etc. will be borne by the customer.
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Break during the program
In case you need a break during the Program, we allow 15-days continuous break every 3 months. Those days will not be counted in the Program duration and hence will not be charged, provided we are informed a week prior. All additional breaks will be counted in the Program duration.
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Reschedule the sessions
We allow rescheduling of a maximum of 2 sessions (only 1- on-1) in a month which should be rescheduled within the same month. Please notify us at least 24 hours in advance for rescheduling. If not informed within the specified timeframe, the session will be considered as conducted. The timing of rescheduled session will be decided based on mutual convenience. If the session is cancelled by us, we will reschedule it according to mutual convenience. Group sessions are not rescheduled unless we decide to do so.
Governing Law and Dispute Resolution
This Agreement is governed by the laws of Government of India, without regard to its conflict of laws principles. Any disputes arising out of or in connection with this Agreement shall be resolved through arbitration in accordance with the rules of Indian Government and in Indian courts.
Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website or notifying you through our Services. Your continued use of our Services after changes constitutes your acceptance of the modified terms.
By using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us: 7XXXXXXXX2. Last updated: 31/7/2024